Refund policy

Return or Exchange:

Product returns or exchanges are only accepted for items wrongly sent. If you've received an item that does not match your order, please reach out to us via Instagram at Off The Court Malaysia or email (offthecourt.store@gmail.com) within 3 days, attaching a photo of the received parcel.

Refund Policy:

Please be aware that our company does not provide refunds for purchased products. However, if you receive an item that was mistakenly sent, we encourage you to contact our customer service team. We prioritize delivering the correct products to our valued customers and will swiftly organize another delivery to correct any errors.

Your satisfaction is our main concern, and we are dedicated to ensuring you receive the correct items promptly.